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Monitoring Services
CoSentry’s M3 is for the organization that wants the advantages of an enterprise network management platform without all of the internal costs and complicated skills required. With a robust set of tools, such as our proprietary, a web based event management system, user customizable database, SLA performance monitoring and automated e-mail alerts, M3 provides the power to identify and respond to alerts before they become costly outages.
M3 is an efficient and effective model for managing IP devices in your infrastructure providing you with maximum uptime and ensures your systems stay up and running. CoSentry has made it flexible allowing you to select the best mix or services for your specific needs. M3 consists of three distinct services:
Monitor
CoSentry offers an affordable solution without giving up performance. Our advanced tool-set and technology allow the cost effective gathering of relevant event data, SNMP Messages and alert conditions. We use advanced event correlation tools to filter out minor and repetitive conditions.
- 24x7 eyes on your network via eCoSentry
- Identifies recurring failures
- Access to web-based trouble ticketing system
- E-mail notification of trouble events
Manage
Upon any alert, our service command center engineers respond to an agreed upon action plan to get your system back up and running in the shortest possible timeframe.
- End-to-end trouble ticket management
- Automated escalations
- Manage Carriers and service contractors to SLA
- Coordinate moves, adds and changes
Maintain
CoSentry will proactively maintain and administer your network.
- Obtain and upload software updates for approved devices
- Remote administration
Remote Security Monitoring and Management Services
CoSentry offers managed security services to allow you to rest easy by allowing our 24 by 7 enterprise security monitoring services reduce your risk of intrusion by Viruses, Trojan Horses, Worm and hackers. We use innovative and state of the art technology to protect you systems. Our services include.
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Patch management
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Managed Firewall Services
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VirusWall Services
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Anti Spam Services
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Managed Secure VPN Services
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Intrusion Detection in Combination with our M3 monitoring offer
Contact your Solutions Consultant for more information.
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