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  Overview

 

Keep your valuable IT resources up and running 7x24 with CoSentry’s Service Command Center and  SolutionsDesk, our highly reliable, flexible and customer customizable web-based trouble ticketing system. SolutionsDesk was designed specifically for the unique needs of the IT industry, our team can tailor a solution that will assist you in maximizing the uptime of your servers or network devices. Web-based access allows you to see the status of all of your current tickets from any web browser.

 

Our proactive monitoring capabilities take it one step further and puts you into a proactive maintenance role that can save you time, money and allow your IT staff to focus more on strategic initiatives rather than the day-to-day maintenance. Built to connect XML interfaces to any other systems, the process can help automate and streamline current operations.

 

Other services include; Network Management and Monitoring, Systems Management, Storage and Back-Up, Application Performance and Managed Exchange Hosting  We can also assist with your Capacity Planning needs.

 



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