CoSentry Resiliency Services
Over the past decade, CoSentry has been providing our Clients with relevant, cost effective and tested business resiliency solutions. We have had a collaborative relationship with our Clients that has resulted in our ability to deliver important services that our Clients need at price point that are affordable. Virtually all of our services are focused on addressing Client business continuity requirements.
Below please find a selection of services that address the current heightened state of readiness. More information is available for these and other offerings on the links provided. We believe it is important to share with you some of the specific services that can address your immediate concerns. In addition, you can have one of our Solutions Consultants contact you by clicking on the provided contact links.
CoSentry has been providing experienced, expert solutions that mitigate emergency situations and sustain the continuance of business for many years. Hundreds of our clients know that when the chips are down, they have solutions.
Geographically Diverse & Secure Data Centers
The trend in data centers and Colocation facilities has been on fault tolerant, redundant designs. The need for geographic diversification has now become as relevant as the demands of power and cooling capabilities. CoSentry offers the protection of both.
If it’s time for you to look more closely at a facility that can provide both fault tolerance and geographic diversity, click here:
or, contact us at( 888)708-0014 or http://www.cosentry.com/about/contact.aspx .
Priority Smart Hands/Remote Hands
CoSentry understands that not all IT equipment (as well as the supporting infrastructure) is fault tolerant, and without technical support it will eventfully lose functionality. CoSentry has Smart Hands and Remote Hands offerings that can be purchased in discounted blocks of time. Pre-purchased blocks of Remote and Smart Hands have scheduling priority. Many Clients find this service particularly valuable in eliminating travel time especially if they have geographically diverse data equipment.
Click here for more information
or contact us at( 888)708-0014 or http://www.cosentry.com/about/contact.aspx
Help Desk Overflow and After Hours
CoSentry has years of experience in providing 7x24 help desk services for companies around the globe. We offer a wide range of services for our Clients which include SLA management, asset tracking, service dispatch, incident logging, and tracking, reporting, remote technical support. (level 1 through 3) as well as remote problem resolution services. Many clients utilize CoSentry for over flow and after hours support to augment the availability or capability of their existing help desk staff. CoSentry has the capabilities to link your systems with ours and provide seamless transitions between call centers to your end users.
To make certain your help desk is operating at optimal levels now and in case of a business disruption, click here
or contact us at (888) 708-0014 or http://www.cosentry.com/about/contact.aspx
Work Group Recovery
CoSentry has 1,500 fully equipped work group recovery seats in three geographically diverse sites available for immediate use. These seats include full call center functionality, IP phones and PC’s. We have a staff of engineers available to assist in ensuring that our Clients can be up and running within hours. If needed, we can provide call center staff -an important recovery element if geographic diversity is involved in the Work Group Recovery offering you have selected from CoSentry.
If you are concerned about getting your phone answered even if your offices are not open then click here for more information or, contact us at (888) 708-0014 or http://www.cosentry.com/about/contact.aspx
Print Recovery
CoSentry also has a fully configured print recovery facility that can print, sort and mail your critical document requirements. Our staff of engineers and technicians have assisted Clients from around the region recover their printing operations when disasters have struck.
If you want to assure that you continue to deliver printed documents operations can serve, click here or contact us at (888) 708-0014 or, http://www.cosentry.com/about/contact.aspx
Remote Data Storage
Your Data is one of your most important assets. CoSentry has the latest in technology and as important, geographically diverse data centers to store you data for immediate retrieval. Our data backup services have been instrumental in helping Clients quickly get back up and running in rapid time frames and with the reliability simply not achievable with traditional tape solutions.
To improve your back-up and retrieval capabilities, click here or, contact us at (888) 708-0014 or http://www.cosentry.com/about/contact.aspx